24 August 2018


Dear Customer,

On Saturday 18th August 2018 a consignment of Ostenil® Range injectable viscoelastic solutions, in cartons of 230 individually boxed, pre-filled syringes was stolen from a freight carrier by criminals in the UK. The Police have been notified and have issued a crime number.

The stolen products comprise Ostenil®, Ostenil® Plus, Ostenil® Mini, and Ostenil® Tendon. The batch numbers and dates of ALL the stolen units are now logged on our national and international data base, and have been made available to the Police, insurance investigators, and the responsible UK authorities.

If you or any of your Company’s staff are approached by any vendor or re-seller offering the products described above, please notify TRB Chemedica (UK) Ltd immediately via any of the contact channels listed below.

The purchase of stolen goods is a criminal offence, as is the distribution or re-sale of same. As these goods are now outside the direct control of the manufacturer in terms of recommended shipping and storage temperature and sterility control, they must be destroyed in compliance with UK clinical waste regulations.

Many thanks in anticipation of your kind cooperation.


TRB Chemedica (UK) Ltd
Tel: 0845 330 7556