Dry Eyes FAQ



Q1: How can I get VISMED® products? 

A1: Our How to get VISMED page will answer your questions; alternatively just click on any
of the  "Click here to buy" buttons on this website to order online.

Vismed Range Patient Information Leaflet



Q2: Can I get VISMED® products on the NHS? 

A2: VISMED® single dose vials, VISMED® MULTI, VISMED® GEL and VISMED® GEL MULTI are available on NHS prescription. Please ask your GP. You can print off this leaflet and take it to your GP for discussion and consideration.


Q3: Is VISMED® preservative-free? 

A3: VISMED® Single Dose, VISMED® MULTI (both old and new versions), VISMED® GEL and VISMED® GEL MULTI are preservative free. Our "Preservative-free Eye Drops" page has more information.


Q4: For how long will the VISMED® MULTI bottle be sterile after opening? 

A4: Both the new 'Just squeeze' bottle and the older version of VISMED® MULTI, as well as the recently launched VISMED® GEL MULTI, will remain sterile for up to 3 months after first use.


Q5: Which of the 6 VISMED® products would be best for me? 

A5: Please refer to the Solution Finder  page, or ask you GP, Optometrist, or Ophthalmic Consultant.


Q6: How do I use the VISMED® MULTI or the VISMED® GEL MULTI bottles?

A6: Please refer to the How to use Vismed Multi page.


Q7: What is the difference between the old and the new VISMED® MULTI bottles?

A6: The old bottle used a pump mechanism and was pressed lengthways; the drops were instilled while holding the head upright.
The new 'Just squeeze' bottle is a soft ophthalmic squeeze dispenser that is pressed slightly across the bottle; when instilling the drops into the eye the head is tilted backwards.
For more details please refer to the How to use Vismed Multi page.
Please note: The old VISMED® MULTI bottle will no longer be available once existing stocks have been used up.

Q8: What is the difference between VISMED® and VISMED® GEL?

A8: The difference between the two products is the concentration of sodium hyaluronate. VISMED® contains 0.18%, VISMED® GEL contains a higher concentration of 0.3% for a longer lasting effect.


Q9: What is the difference between VISMED® and VISMED® MULTI?

A9: There is no difference in the concentration of sodium hyaluronate, both products contain 0.18%.


Q10: Can I use VISMED® products while wearing contact lenses?

A10:  All VISMED® products can be used with all types of contact lenses. VISMED® products are very well tolerated, so there's no need to remove your contact lenses before applying VISMED®.


Q11: What is "Sjögren's Syndrome"?

A11: "Sjögren's Syndrome" is a recognised chronic autoimmune disease. "Autoimmune" means that the body's immune system attacks tissues and substances normally present in the body. In "Sjögren's Syndrome" the white blood cells attack those glands in the body which produce moisture, including tear glands. The result is an inability to produce tears in the eyes, thus resulting in painful dry and itchy eyes. For further information and support please visit the website of the British Sjögren's Syndrome Association.


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